Q&A
How do I place an order on your website?
To place an order, simply browse our products, select the desired item(s), and add them to your cart. Then proceed to the checkout page, fill in the required information, and complete the payment process.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), and bank transfers. Just place the order and select local pickup. We will call you and authenticate before we charge. This will help us prevent fraud.
Is my credit card information secure on your website?
Yes, we prioritize the security of your personal and financial information. We use industry-standard encryption technologies (such as SSL) to protect your data during transmission. Additionally, we do not store your credit card information on our servers.
How long does it take to process and ship an order?
Typically, we process orders within 1-2 business days. Shipping times vary depending on your location and the shipping method chosen during checkout. Once your order is shipped, you will receive a tracking number to monitor the delivery status.
How can I track the status of my order?
Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number on our website or the shipping carrier's website to track the progress of your delivery.
What should I do if I receive a damaged or defective product?
We apologize for any inconvenience caused. Please contact our customer support team immediately and provide details and photos of the damaged or defective product. We will assist you in resolving the issue by arranging a replacement or refund, depending on the circumstances.
Do you offer discounts or promotions?
Yes, we offer many discounts and promotions. No Code Required! Just place the order, and let us review it. We will apply the best discount for you. Our price is very competitive. However, if you find price lower elsewhere - just send us link or proof. We will do our best to price match.